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Duskgild · The Register · Told straight

Frequently Asked Questions

The honest answers to what people ask before they order. If yours isn't here, message us through the Etsy shop before you buy — we would rather get it right up front.

Is the silver real sterling silver?
Yes — every piece is solid 925 sterling silver, stamped 925. Not silver-plated, not silver-coloured brass. The metal is the real thing all the way through.
Is the gold real gold?
The gold and rose-gold are a plated finish — real gold gilding over the solid sterling silver beneath. It is a genuine finish over genuine silver, not a gold-alloy piece, and never plating over brass or base metal. Every product page says plainly which finish it carries.
Are the gemstones real or lab-created?
Every set stone is lab-created and named on its page — lab-created ruby, emerald, opal, sapphire, and so on. Lab-created stones are chemically identical to mined ones, kinder on the earth and the wallet, and we always disclose them. The only natural materials are named as such, like a raw quartz point or black onyx.
How do I find my ring size?
Measure the inside diameter of a ring you already wear, or use an inexpensive plastic ring sizer, and match it to the US scale — we make whole sizes 2 through 13. If you are between sizes on a wide band, size up. Not sure? Message us before we cast and we will help you get it right.
Why does made-to-order jewelry take two to three weeks?
Nothing comes off a shelf. Each piece is cast and finished after you order it, in your size and finish — so most ship in about two to three weeks, and the most intricate casts can take up to five. Made to order is the whole point.
What does shipping cost, and where do you ship?
US shipping is free and tracked. Orders and payment run through our Etsy shop, so international shipping options and buyer protection are handled there at checkout.
What is your return and cancellation policy?
You have thirty days to return a piece, and a twenty-four-hour window to cancel an order before we cast it. Because everything runs through Etsy, buyer protection covers you on every order.
How do I care for sterling silver jewelry?
Keep it dry. On the oxidized dark pieces, polish the raised silver gently and leave the recesses dark — the finish is meant to deepen with wear. On polished or gilded pieces, a soft jewelry cloth brings the shine back. Store pieces apart so they do not knock.
Can I commission my own design?
Yes. Bring a reference, a sketch, or three words, and we design it in the open — you approve every render before any silver is cast. Same materials, same honesty. Start on the commissions page.
Who actually makes the jewelry?
Duskgild designs the pieces; they are cast and finished by our production partner to our spec, then sold and shipped through our Etsy shop. We do not claim each one is hand-forged alone — we claim it is solid sterling silver, honestly described, and made to order for you.